Ken Laidlaw
Jul 23, 2017 · 1 min read

Yes I agree. Before this week, I was previously hoping our people would just accept many of the processes without too much resistance. However I now feel/think, yes they will accept, but we will need to seriously push and coach them to accept. I think we might need to take a step backward to take two steps forward. (command and control to nudge them in the right direction)

    Ken Laidlaw

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