Kerry Bodine10 Steps To Mapping Your Customer JourneyOf the four types of customer journey maps, the current-state map is the most ubiquitous. That’s not surprising, given how many…Oct 18, 2016Oct 18, 2016
Kerry BodineSmartwatches: Fun, Flashy, And Totally ExpendableDespite their tiny size, smartwatches have big shoes to fill. They evoke Dick Tracy’s video watch, Ethan Hunt’s myriad wearable tech, and…Aug 3, 2015Aug 3, 2015