UX Notes: What Is User Experience Design? Definitions That Resonate

Kevin Lee
Kevin Lee
Jul 27, 2017 · 2 min read

According to Wikipedia: UX Design is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.

According to Nielson Norman Group: “User experience” encompasses all aspects of the end-user’s interaction with the company, its services, and its products.

According to Interaction Design Foundation: User Experience Design is the process of creating products that provide meaningful and personally relevant experiences.

According to a study from the Oxford Journal Interacting With Computers: UX design is the process of designing (digital or physical) products that are useful, easy to use, and delightful to interact with.

According to Laura Klein, Principle at Users Know, Author of UX for Lean Startups: UX design is the process used to determine what the experience will be like when a user interacts with your product.

According to Tomer Sharon, Senior UX Researcher at Google, Author of Validating Product Ideas through Lean User Research: UX design is the art and science of generating positive emotions through product interactions.

According to Marieke McCloskey, Director of Research at UserTesting: UX design is a commitment to building products with the customer in mind.

According to Joshua Porter, Co-founder of Rocket Insights, Founder of Bokardo: It’s design with an awareness of every touch point that makes up the overall experience with your product or service.

According to Whitney Hess, Experience Design Coach at WhitneyHess.com: It’s a commitment to developing products and services with purpose, compassion, and integrity.

Kevin Lee
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