Kevin McElroyCompare/Contrast: Designing Services at a Consultancy vs In-HouseIn June of ‘21, I moved jobs from Fjord to Ford.Apr 8, 2022Apr 8, 2022
Kevin McElroyWhen in Doubt, Journey Map itPrimary research plays a big role in the work human-centered designers do. Throughout the creative process we gather inputs from users that…Mar 3, 2022Mar 3, 2022
Kevin McElroyService Design Vision for Solar Power wins Core 77 Design AwardIn 2017, my design team at Fjord was hired by ComEd to create a service design vision and roadmap for understanding, adopting and using…Apr 12, 2019Apr 12, 2019
Kevin McElroyinDesign VoicesProve yourself wrong: prototyping for service designWhen done often and thoughtfully, prototyping can help keep teams honest and focused on what users truly wantAug 20, 2018Aug 20, 2018
Kevin McElroyA New Look for Polymath VenturesUpdating the Polymath brand had been on our to-do list for months, but there’s never enough time when you’re busy launching three new…Feb 20, 2015Feb 20, 2015
Kevin McElroyPush & Pull: Design Forces in Colombia“The form of an object is a ‘diagram of forces’, in this sense, at least, that from it we can judge of or deduce the forces that are acting…Jan 6, 2014Jan 6, 2014