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… great for lots of things…someday” without an idea of how to make it so, that’s usually a bad sign. Instead, we want to fall in love with a problem, and aim to understand it so deeply that it becomes easier to find fresh new approaches.
The user’s mental model, faulty though it may be, is our guiding light. If we don’t invest effort in understanding that model, it’s going to be really hard to know if our work is successful. Design is mainly about empathy.
When you say what you want, you give others the opportunity to help you make your dreams come true.