AI vs. Human Marketers: Revolution or Partnership?

Khadeejath Shahana
3 min readSep 24, 2024

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I always wondered: Will AI be able to replace human digital marketers? As the world moves forward and AI revolutionizes the industry, the fear of replacement is in everyone's mind. There’s no need to be afraid as the truth is more reassuring than you might think.

When the computer first arrived, people were concerned about losing their jobs and missing out on opportunities. But as we see now, there are a lot more opportunities around. Let us explore how AI would be a boon rather than a curse.

AI: A Powerful Tool, Not a Threat

AI is absolutely impressive, and it can figure out lots of things like data analysis, trend prediction, and frequent tasks automation, yet it is not going to grab our jobs. It is a kind of a complement that we do in marketing. Yeah, AI may be able to speculate about what email campaigns would be most effective to induce a purchase or even tell us what would happen next, but it will never be able to get to what it means to be human. That’s where our humanness informs our actions.

The Human Touch: Irreplaceable

The very spirit of marketing stems from human beings and their feelings. Marketing is about understanding the reasons for which a person buys a product, what makes third companies/brands stick to them, and how they communicate to them in the way that they get it. AI is not able not feel empathy or bring out the emotional feelings it only processes data. Yet humans can. We make connections between differing human experiences and thereby write accounts and messages that make people mind.

Creativity Can’t Be Automated

Even though the AI can partially automate the content generation, it still lacks the creativity to generate innovative advertising campaigns like Apple’s “Think Different” one. AI can propose insights that are data-reliant but only human marketers have that extraordinary "click" by which the boundaries are set, and the dream of heartful is begotten. Creativity, intuition, and risk-taking are the violated attributes of machines.

Cooperation Rather Than Competition

Instead of considering AI as a rival, we need to look at it as our partner, who can alleviate the burden of data handling, which would give us the opportunity to concentrate on developing strategy, being creative, and maintaining relationships. AI is not only and alone, not only does it provide us with these new abilities, but it allows us to be creative and know more about our listeners.

The Future Is Human-Centric

To sum it up, AI will never substitute human marketing professionals as they are the only ones having the capability to get into the emotions of the recipient.

Furthermore, no machine will ever be able to create empathy and develop a bond with humans like only another human can. The future of marketing is not either or both AI and humans but neither of them, one has to involve both so as to get more meaningful product or work. So, I ask, will AI take our place? No, it won’t do that. It would require us to be better, be more creative, and be even more human. The future of marketing is not about AI versus human but it is about the collaboration of AI and human to construct something extraordinary.

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