Published inHelpCrunch5 Elements of an Empowering Customer Service PhilosophyYour customer service philosophy is how you approach supporting your customers. And it’s what helps you shape specific actions.Jul 13, 2020Jul 13, 2020
Published inHelpCrunchCustomer Service vs Customer Support: 3 Key Differences to KnowThere’s a slight difference between customer service and customer support. We’ve tried to sum it up in 3 statements.Jul 13, 2020Jul 13, 2020
Published inHelpCrunch15 Golden Rules of Online Customer ServiceDo unto your customers as you want to be treated when you’re a customer.Jun 26, 2020Jun 26, 2020
Published inHelpCrunch25 Best Customer Service Tools for Every Budget and NeedLooking for a customer service tool? From all-in-one solutions to field-specific software, we’ve collected 25 options for you to choose…Jun 24, 2020Jun 24, 2020
Published inHelpCrunchCustomer Satisfaction and Retention: Is There a Correlation?So is there a correlation between customer satisfaction and customer retention? Check our tips on how to connect, measure, and improve…Jun 10, 2020Jun 10, 2020
Published inHelpCrunch16 Best Canned Response Examples for Customer ServiceUse these 16 omni-purpose examples of customer support canned responses and see how much time you’ll save yourself.Jun 9, 2020Jun 9, 2020
Published inHelpCrunchClient vs Customer: What is the Difference?Does your business have customers or clients? We decided to find the difference once and for all.May 27, 2020May 27, 2020
Published inHelpCrunchZendesk vs Intercom: the ultimate comparisonWhile doing my research for this article, I’ve not only tested both Intercom and Zendesk myself, but also read a pile of different…Jan 14, 2019Jan 14, 2019
