Review TuiWhy sales teams need a customer service toolTraditionally, sales teams and customer service have served two distinct roles with no need to overlap. However, as technology evolves, the…Aug 12, 2022Aug 12, 2022
Review TuiHow is customer service measured and monitored?Customer service is one of the most important tools in a brand’s arsenal because it directly influences a customer’s likelihood of being…Aug 8, 2022Aug 8, 2022
Review TuiWhat purpose does customer service serve?As chatbots and artificial intelligence are on the rise, many people are starting to question the role of customer service in modern…Aug 4, 2022Aug 4, 2022
Review TuiTop 5 customer retention strategiesLosing customers is bad news for any business which is why many companies are trying to improve their customer retention strategies. And…Aug 4, 2022Aug 4, 2022
Review TuiWhat is the ‘Voice of the Customer?’In today’s age of instant gratification, consumers have higher expectations than ever and many brands are increasing their investments in…Jul 28, 2022Jul 28, 2022
Review TuiCustomer service vs Customer ExperienceIn business, the terms customer service and Customer Experience are often used interchangeably, but they are slightly different. To help…Jul 27, 2022Jul 27, 2022
Review TuiHow can I turn my customer feedback into growth?Are you looking for ways to grow your business? The first thing you should do is listen to what your customers have to say. When you create…Jul 26, 2022Jul 26, 2022
Review TuiHow do I grow my business in a recession?With a pandemic in full swing and the threat of economic collapse looming, it can be difficult to know how to manage your business wisely…Jul 25, 2022Jul 25, 2022
Review TuiWhat are the fastest ways to improve Customer Experience?Customers are one of the most important assets of any business, which is why keeping them happy should be a priority. The best way to keep…Jul 21, 2022Jul 21, 2022
Review TuiHow do you measure Customer Experience?The way your people feel when interacting with your brand has a significant impact on how successful you will be in converting them into…Jul 19, 2022Jul 19, 2022
