I am concerned that interaction learnings from one platform may not translate easily to other platforms, leading to user confusion or hindering trust and adoption.
Thoughts on the UX of Bots
Chris Messina
32312

If we learn from the structure of natural language sentences, and apply that to the computing medium provided by the Web & Internet combo, the problem is solved.

You can use Hyperlinks to construct sentences that are comprehensible to both humans and machines.

Rather than hand-wave on this, we are building a Bot that demonstrates this important use of existing open standards.

I’ll ping you once I am ready to share a demonstration with the public, based on Uber’s API :)

Related Links:

[1] https://medium.com/openlink-software-blog/sentences-notations-8b090cf28574#.8td6uwrhd

[2] https://medium.com/virtuoso-blog/a-semantic-web-artificial-intelligence-ea480b8f4507#.n4enmwuhi

[3]https://medium.com/openlink-software-blog/semantic-search-engine-optimization-sseo-2a0ab8d17b00#.btabckcuj — showcasing how the same approach informs search engines e.g., Google.