Smart maintenance SAAS solution for railroad switches. UX design approach

See it in action
  1. Tell me about your experience.
  2. What are you responsible for?
  3. What are the main functions you perform daily?
  4. What is important what you see this report?
  5. Why is it important?
  6. What pains what working with the program do you suffer from?
  7. Why this makes pain?
  8. Tell me about 1 case that you couldn’t perform successfully?
  9. How often this happens?
  10. How did you solve this issue?
  11. Imagine you want to see details of the switch behavior
    when the switch condition is poor.
  12. Show me how you do this.
  13. What are the important points you need to be aware of?
  14. Why?
  15. What issue we have haven’t yet covered?
  16. How often this issue occurs?
  17. If we scale this issue 1 least important to 5 very important, how you would rate it?
  18. Why you rate 4?
  19. If some information is missing, what do we lack?
  20. What it’s missing, how do you solve this problem?
  21. What sources including people are you using to get missing information?
  22. How delightful overall experience with {Company_name}?
  23. If we scale this issue 1 least delighted to 10 I’m fully delighted, how you would rate it?
  24. You said 7? What did we lack to get 10?
  25. What I forgot to ask and we should highlight?
  • Get the state-of-the-art UX
  • Fast and effectively accomplish his/her task

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Senior UX designer. My UX Design is all about: Common sense in every detail, Proper domain knowledge, Scientific approaches. Portfolio compozio.com

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Kyrylo Horban

Kyrylo Horban

Senior UX designer. My UX Design is all about: Common sense in every detail, Proper domain knowledge, Scientific approaches. Portfolio compozio.com

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