KirstyHospital Walkarounds: It’s How You Do It, Not If You Do ItManaging by Walking Around, also known as ‘MBWA’, first emerged as a business management technique in the 1970s at Hewlett-Packard. The…Dec 17, 2019Dec 17, 2019
KirstyAre Call Centres the Future of General Practice?Last week, as part of my Health Management and Leadership degree, we spent a session exploring the rise of video consultations in the NHS…Dec 17, 2019Dec 17, 2019
KirstyWhy Automation Needs to be Considered a Threat to the NHSThreats facing the National Health Service (NHS) are well documented in the national press, healthcare thinktanks and in hospitals up and…Oct 3, 2019Oct 3, 2019