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Kit Merker
Kit Merker

418 Followers

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Published in Path to Product

·Jul 28, 2020

Should You Form a Customer Advisory Board?

Shaking things up when you’re lost in your roadmap — “What do customers want, and what will they buy?” is the essential question for every product manager. There are lots of ways to get answers. This article will explore one approach: The Customer Advisory Board. What is it? Why do it? Who should be on it? …

Product Management

6 min read

Should You Form a Customer Advisory Board?
Should You Form a Customer Advisory Board?
Product Management

6 min read


Published in UX Collective

·Jul 9, 2020

Three steps for measuring customer experience in a digital business

No matter what industry you’re in, your business is becoming increasingly digital. Managing your digital service requires key performance indicators (KPIs) that ensure you provide a great experience to your customers. KPIs are used in business all the time to quantify and track the health of the business. Traditionally, you…

Startup

5 min read

Three steps for measuring customer experience in a digital business
Three steps for measuring customer experience in a digital business
Startup

5 min read


Published in DataDrivenInvestor

·Jul 3, 2020

Forbes Biz Dev Council: Is it worth it?

Gain credibility — if you write religiously. — I joined the Forbes Business Development Council in 2019, and I have published a handful of articles there. I often get asked by people who are considering joining if it’s worth it. As with most things in life, it depends. The council is an invite-only club where you can network…

Forbes

4 min read

Forbes Biz Dev Council: Is it worth it?
Forbes Biz Dev Council: Is it worth it?
Forbes

4 min read


May 30, 2020

The Martian Gardener

Designing the perfect garden for a journey across the solar system Greetings Friend, I’m pleased to report the Red Thumb Society successfully delivered your message. In response to your question: Yes! It’s my honor to help you prepare for your Earthbound journey. My motto is, “grow the best food in…

Fiction

4 min read

The Martian Gardener
The Martian Gardener
Fiction

4 min read


Published in New North

·May 27, 2020

Plutonomics

Quarantined Sci-Fi author confronts strange coincidence — “Have you seen Plutonomics? The new show? It’s hilarious,” Lisa, the host of the virtual happy hour, asked the group of fourteen faces, each safe at home. These online functions were standard weekend pastimes during the annual infectious season. Fiona, who was using a shark-themed video background, replied, “Oh, the…

Fiction

11 min read

Plutonomics
Plutonomics
Fiction

11 min read


Published in DataDrivenInvestor

·May 27, 2020

Get Ready For The Big Boss

Prep right for a killer skip-level 1:1 meeting — You’re meeting your Grand-Boss (your boss’s boss), or maybe even someone higher up the food chain. How do you prepare for such an auspicious occasion? Let me share how I approach this, including some dumb mistakes. The Big Boss meeting is a risky proposition, which can mean the difference between…

Business

7 min read

Get Ready For The Big Boss
Get Ready For The Big Boss
Business

7 min read


Published in The Startup

·May 26, 2020

Better Software, Built Remote

Move hallway conversations into better code — If you’re building a software company, you need to decide — should I hire remote software engineers? Set aside for a moment the COVID-19 pandemic and the fact pretty much everyone is working from home. The remote work trend has been clear for some time. Tech hubs keep getting more…

Startup

3 min read

Better Software, Built Remote
Better Software, Built Remote
Startup

3 min read


May 14, 2020

The Franklin Method: Smoked Pork Shoulder, Step-by-Step

Delicious lessons and a surprise from my first cook — I wouldn’t say I was afraid to try smoking meat. I was just concerned it wouldn’t be worth the investment of time and money. This past weekend, I finally made the ultimate smoked pork butt. I achieved a fantastic result by following the method of BBQ master Aaron Franklin. He…

Cooking

12 min read

The Franklin Method: Smoked Pork Shoulder, Step-by-Step
The Franklin Method: Smoked Pork Shoulder, Step-by-Step
Cooking

12 min read


Published in Path to Product

·May 12, 2020

The Curse of the Know-It-All Product Manager

Letting go of technical opinions earns respect. — You’re a product manager working on a highly advanced software or technology product. You have tons of experience, deep technical understanding, and can chart the best path forward for your development team — if only they would listen to you. It’s common for PMs, especially those with strong technical backgrounds…

Product Management

5 min read

The Curse of the Know-It-All Product Manager
The Curse of the Know-It-All Product Manager
Product Management

5 min read


May 7, 2020

Patient Data At Your Fingertips

Kurt Biesemans is helping healthcare get personal. — “Make the product for your users, not for yourself,” Kurt Biesemans advises aspiring product managers. In our interview, we spoke about his work in omnichannel healthcare and how he has evolved as a product manager. Kurt is a healthcare-focused product leader based in Brussels who is working to improve patient/provider…

Product Management

4 min read

Patient Data At Your Fingertips
Patient Data At Your Fingertips
Product Management

4 min read

Kit Merker

Kit Merker

418 Followers

Writing a little of everything since quarantine.

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