Do I even need to write the rest of this article? — "And do you know what the craziest part is?" the TV anchor says, with a pregnant pause, "THIS ENTIRE SCRIPT WAS WRITTEN BY CHATGPT!" I am bombarded by spam. You are too. It's part of modern life. But the Ponzi pyramid scheme of marketing automation (driven by AI) now will…

Continuing the journey into the land of smoke and meat — There is something special about smoked barbeque ribs. The flavor, texture, and eating meat right off the bone is an exceptional experience. As I explained in my Smoked Pork Shoulder article, I am following the steps provided by Aaron Franklin in his MasterClass on Texas BBQ. I have tried my…

Is your roadmap strategic or just messy? — If you encounter a hoarder product manager, you know. Look at their roadmap; all you see is a mess. But for some reason, they’re perfectly comfortable in their clutter. Every product manager is guilty of hiding a few comfort epics out of nostalgia or good intentions. Maybe you’re a product…

Shaking things up when you’re lost in your roadmap — “What do customers want, and what will they buy?” is the essential question for every product manager. There are lots of ways to get answers. This article will explore one approach: The Customer Advisory Board. What is it? Why do it? Who should be on it? …

No matter what industry you’re in, your business is becoming increasingly digital. Managing your digital service requires key performance indicators (KPIs) that ensure you provide a great experience to your customers. KPIs are used in business all the time to quantify and track the health of the business. Traditionally, you…

Gain credibility — if you write religiously. — I joined the Forbes Business Development Council in 2019, and I have published a handful of articles there. I often get asked by people who are considering joining if it’s worth it. As with most things in life, it depends. The council is an invite-only club where you can network…

Designing the perfect garden for a journey across the solar system Greetings Friend, I’m pleased to report the Red Thumb Society successfully delivered your message. In response to your question: Yes! It’s my honor to help you prepare for your Earthbound journey. My motto is, “grow the best food in…

Quarantined Sci-Fi author confronts strange coincidence — “Have you seen Plutonomics? The new show? It’s hilarious,” Lisa, the host of the virtual happy hour, asked the group of fourteen faces, each safe at home. These online functions were standard weekend pastimes during the annual infectious season. Fiona, who was using a shark-themed video background, replied, “Oh, the…

Prep right for a killer skip-level 1:1 meeting — You’re meeting your Grand-Boss (your boss’s boss), or maybe even someone higher up the food chain. How do you prepare for such an auspicious occasion? Let me share how I approach this, including some dumb mistakes. The Big Boss meeting is a risky proposition, which can mean the difference between…