PinnedKeith McAfeeAre you focused on Renewals? You’re too late.TL;DR — in the set-it-and-forget-it contract world of SaaS software, customers who are left on their own for most of their contract do NOT…Mar 14Mar 14
PinnedKeith McAfeeYes, you need a consultant, here’s how to pick oneTL;DR: Consultants don’t have the best reputation, generally. Sometimes they arrive, speak in tongues, and then leave behind a giant…Jan 9Jan 9
PinnedKeith McAfeeThe Customer Success World is evolving, and not necessarily for the betterTL;DR: Scaled customer success is hardest when you try to stick to the Old Ways. Now is the time to reposition for The Future.Mar 11Mar 11
PinnedKeith McAfeeStop waiting for Perfect Data; Six reasons why you don’t need itTL;DR — The struggle to collate customer data is real, because integrations are a challenge. What if there were a way to share simple…Jul 14, 2023Jul 14, 2023
PinnedKeith McAfeeGetting Laid Off Sucks; Here Are Seven Things To Do Next(Update: here’s my process for the actual job hunt, but please read this advice first. If you’re not truly ready for the job search grind…Jan 18, 20234Jan 18, 20234
Keith McAfeeThe 12 Days of Salesforce for 2024 (Day Twelve: Improvement Cycles)TL;DR: Here is my list of things you should be considering as you reboot your business for 2024, focusing on Salesforce generally and…Jan 26Jan 26
Keith McAfeeThe 12 Days of Salesforce for 2024 (Day Eleven: Security & Compliance)TL;DR: Here is my list of things you should be considering as you reboot your business for 2024, focusing on Salesforce generally and…Jan 25Jan 25
Keith McAfeeThe Origins of our name Rule Six Consulting and Telling A StoryWhile the actual origins of our company name are mythical in nature, I want to share the actual inspiration. I was searching around for…Jan 24Jan 24
Keith McAfeeThe 12 Days of Salesforce for 2024 (Day Ten: Approval Processes)TL;DR: Here is my list of things you should be considering as you reboot your business for 2024, focusing on Salesforce generally and your…Jan 24Jan 24
Keith McAfeeThe 12 Days of Salesforce for 2024 (Day Nine: Communities and Portals)TL;DR: Here is my list of things you should be considering as you reboot your business for 2024, focusing on Salesforce generally and your…Jan 23Jan 23