UX Writing is a skill I’m using more every year. How about you?

There’s something weird going on. I write on Medium from time to time…but in my UX designs I find myself writing constantly.

(Okay, it’s not really a mystery. Writing has simply become a necessity of the job.)

What is weird though, is that despite more and more people talking or writing about writing in UX, I still meet many designers who seem to give more consideration to the layout, visual, or other elements in their designs than the words.

Those experiences were what prompted me to write this article. (How dare you suggest it’s a listicle.) …

When digital products stop being your friend and start being your creepy neighbor.

I work as a UX Designer. Like all (non-evil) UXers, I subscribe to the idea that you design to make things as easy as possible for the user. It’s pretty much the sine qua non of our profession.

Of course, when I’m not designing I’m also a user, like everyone else. And for years (i.e. since before I was in this profession) I’ve been a mercurial, obstinate, contradictory user. I am, in short, the kind of user that makes me (the designer) massage my temples, take a deep breath, and attempt to understand what seems like Lovecraftian-levels of unknowability.


Sometimes the simplest challenges can add up to a headache.

I’ll preface this with two quick confessions: firstly, this was inspired by Day #4 of the Daily UI challenges that arrive in my inbox, and secondly, I suck at math. (I’d love any mathematicians/programmers/historians to pick up the banner and explain some of the concepts discussed here in more depth — thanks in advance.)

Calculators (as in the real thing) doggedly persist into the present day, despite the fact that you can find and use a virtual one in seconds in your browser just by Googling the word ‘calculator’. Once the smartest devices in the room, part of the reason…

If you’re gonna build a time travel website, why not do it with some style?

Part I: The Prompt

“Do you believe in time travel?“ — Donnie Darko (2001)

Great User Experience Design challenges are everywhere. Some are deceptively simple; others are frustratingly difficult. One or two might feel as awesome as that Christmas morning when Santa brought you a Game Boy.

I’ll let you guess which one this was.

At General Assembly’s User Experience Design Immersive course in Santa Monica (under the watchful eyes of Katharine Hargreaves and Cathy Davies Bell) each team (of 3–4 students) had a hypothetical, fantastical problem to try to solve in a 45-minute sprint. Each prompt was a single sentence. …

Karim Merchant

Product & UX Designer in Los Angeles, CA. Jazz Pianist. Teaching Artist.

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