Mike KnellDear Lufthansa, AgainHi! You might not remember me from my last letter, but as you’ve not yet replied to that I didn’t think it would be too much of a bother to…Jan 5, 2016Jan 5, 2016
Mike KnellDear Lufthansa: It’s the small things that matter.This is a long story, so bear with me. I know the Internet is full of disgruntled consumers venting their spleen about minor inconveniences…Dec 31, 2015Dec 31, 2015
Mike KnellWhy Jeremy Corbyn may not destroy the worldThere are a lot of people running around in panicky circles about the election of Jeremy Corbyn as leader of the UK’s Labour Party right…Sep 12, 20151Sep 12, 20151
Mike KnellThoughts on future DWP initiativesA leaked memo from Ian Duncan-SmithAug 31, 2015Aug 31, 2015
Mike KnellThe Parable of the Three DraftsI’ve had an account at Medium for a few months. I quite like it — it’s quickly growing into a place to find some good writing and…Aug 22, 2015Aug 22, 2015