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Kola Wale

When to Use Service Design Blueprints and When to Opt for Customer Journey Maps

Navigating the Use of Service Design Blueprints and Customer Journey Maps

Feb 15, 2024

When to Use Service Design Blueprints and When to Opt for Customer Journey Maps

Feb 15, 2024

Published in

Bootcamp

Unlocking the Value of Service Design: 10 Key Benefits for Businesses

In today’s hyper-competitive business landscape, customer satisfaction is paramount. Service design, a strategic approach that focuses on…

Oct 24, 2023

A jar full of coins and a plant sprouting on top

Oct 24, 2023

Published in

Bootcamp

Tech Backgrounds to Service Design: Why Developers Make Great Service Designers

In this ever-evolving landscape of technology and design, the role of service design has become increasingly vital. Service designers focus…

Oct 18, 2023

A top view of a developr working on a laptop

Oct 18, 2023

Published in

Bootcamp

The Five Phases of a Service Design Sprint: From Ideation to Prototyping

A Service Design Sprint is a structured and time-bound approach to designing and improving services. It brings together cross-functional…

Oct 14, 2023

Service Design Team working together to ideate during a sprint

Oct 14, 2023

Kola Wale

Kola Wale

Service Design and Improvement Officer - Improving public sector services through innovative design and transformation methods. www.linkedin.com/in/kolawale

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