We continue with the last 5 rules of the Usability Heuristic Analysis.

You can read the first 5 rules in The 10 Heuristic Analysis rules that drive user-friendly products — Part 1

6. Recognition rather than recall

Minimize the user’s memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.

It is common nowadays to show all the available tasks or features of an app during a new user’s onboarding… and then never again.

What if instead, you prompted the user with instructions or features they can use contextually? Simple reminders and visible indicators of the actions they can perform are much more helpful than a big (and often forgettable) lesson at the beginning. …


Socrates Kolios

Interface and User Experience Designer. Loves anything that comes in neon colours.

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