FAQs

Komal Prasad
Sep 6, 2018 · 2 min read

A list of the most Frequently Asked Questions about Thanks Bot.

What is Thanks bot?

Thanks bot is an easy-to-use appreciation tool that allows instant expression of gratitude within Workplace via chat, post or comments. You can also attach values demonstrated by the receiver with an e-card.

How can I thank a colleague?

You can thank a colleague by mentioning the Thanks bot and your intended receiver in posts/comments, like- @Thanks Bot @Receiver Name followed by any message if you wish to give.

You can also thank via the Thanks Bot chat window using the keyword #thanks, wherein you can attach e-cards as well if configured for your company.

Refer to the configuration guide for more details.

Can I thank anyone?

Yes, you can thank any colleague in your organization including your peers, subordinates, superiors across locations and functions.

When I thank a colleague, does his/her manager informed?

Yes, when a thanks is triggered, an immediate notification is sent to the recipient’s reporting manager on Workchat (Workplace chat window).

What is Thanks leaderboard?

The Thanks leaderboard is a monthly system generated post that lists the top Thanks receivers and the top Thanks givers in the last 30 days. This information is posted to the groups in Workplace specified by the Workplace admin in Configuration Section.

Komal Prasad

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