Inclusive design can improve the lives of millions of people. And it has the power to make your products more successful, too. Yet inclusive design is rarely given the attention it deserves. Stakeholders often don’t see its value or don’t invest in it early enough.
So it’s time for some inspiration. Here are 7 ways inclusive design helps businesses succeed along with their users.
Currently, I’m a product designer in a $14 billion company that focuses on food delivery, transportation and payment services across 8 countries in South East Asia. For the past few quarters, my team and I have been working towards more delightful Customer Support Experience (CSE).
The difference between companies that grow and those that don’t is retention. The more customers you can keep and continue to sell to, the more likely you are to achieve your business goals. Undoubtedly, one of the best ways to stand out and leave competitors behind is by providing an excellent CSE.
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Product Designer at Indeed