KPI ConnectCustomer Satisfaction Survey BenefitsTo develop an effective organisation in North America one of the most important parts is to make sure your consumers are pleased, both with…1 min read·Aug 1, 2018----
KPI ConnectInbound or Outbound? What Is the Difference Between the Types of Call Centers?There are benefits to both outbound and inbound call. Each serves a specific objective. Each facility serves to sustain a business in…1 min read·Jul 31, 2018----
KPI ConnectShould You Outsource Customer Complaint Handling?Companies undergo extensive scrutiny and also could experience significant effects if client issues are inadequately taken care of. Because…1 min read·Jul 27, 2018----
KPI ConnectBenefits of Outsourcing Your Data EntryData collection, reporting, and processing is celebration of your everyday activities in any type of organisation. This nonstop stream of…1 min read·Jul 19, 2018----
KPI ConnectWhat’s the difference? Call Center vs Contact CenterMany companies, the majority of them telecommunications and service organizations, have traditionally outsourced to call center companies…1 min read·Jul 18, 2018----
KPI ConnectThe Value of Customer Complaint InvestigationSatisfying customers is something every company in North America wants to accomplish. Improve their products and services is one of the…1 min read·Jul 12, 2018----
KPI ConnectCall Agent Job Description and DutiesWorking in a phone center can be a great opportunity for professional development and personal growth.1 min read·Jul 2, 2018----
KPI ConnectThe Secret To Becoming an Annoyingly Productive Early Morning Person3 reasons why a boring evening routine is essential to a productive morning.7 min read·Jun 1, 2018----
