Google Drive: Product Improvement Questions in Product Management Interviews

Kumar Vishwesh
4 min readApr 25, 2023

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Photo by Elle Cartier on Unsplash

In the article “Google Drive: Product improvement questions in Product Management Interviews”, we will see frequently asked questions and an approach to answer those, particularly for “Google Drive”. It is recommended to prepare these questions before the interview.

Some common product improvement questions in product management interviews, which can apply to any product & are frequently asked:

  1. What improvements would you suggest for [product name] to enhance its usability?
  2. How would you increase [product name]’s market share?
  3. What features would you add to [product name] to better meet customer needs?
  4. Can you identify any potential weaknesses in [product name] and suggest solutions?
  5. How would you go about improving [product name]’s user retention?
  6. What strategies would you use to increase [product name]’s revenue?
  7. How would you improve the overall customer experience of [product name]?
  8. What changes would you make to [product name] to better compete with similar products in the market?
  9. What steps would you take to reduce customer churn for [product name]?
  10. How would you measure the success of your proposed improvements to [product name]?

A suggested approach for answering the common product improvement questions in product management interviews

Sample Answers to the 10 questions for “Google Drive

What improvements would you suggest for Google Drive to enhance its usability?

One improvement could be to provide more flexible and customizable folder structures, to make it easier for users to organize and manage their files.

Another improvement could be to provide more robust search and filtering options, to help users quickly find the files they need.

How would you increase Google Drive’s market share?

One strategy would be to expand the range of integrations and add-ons available for Google Drive, to make it more versatile and appealing to different types of users.

Another strategy would be to invest in marketing and promotion to showcase Google Drive’s unique features and advantages over competing cloud storage solutions.

What features would you add to Google Drive to better meet customer needs?

One feature that could be added is more advanced collaboration and sharing options, such as real-time co-authoring or enhanced permission controls.

Another feature could be more robust backup and recovery options, to help users protect their files and prevent data loss.

Can you identify any potential weaknesses in Google Drive and suggest solutions?

One weakness is that Google Drive can be prone to syncing errors and conflicts, especially for users with large files or slow internet connections. To address this, Google could provide more reliable and seamless syncing tools, as well as more effective error reporting and troubleshooting.

Another weakness is that Google Drive can sometimes be difficult to use on mobile devices, especially for users with limited storage or data plans. To improve mobile usability, Google could provide more lightweight and optimized mobile apps, as well as more flexible storage options for mobile users.

How would you go about improving Google Drive’s user retention?

One strategy would be to offer more personalized and relevant content and promotions to users, based on their file usage and behavior.

Another strategy would be to provide more seamless and integrated access to other Google products and services, such as Gmail or Google Docs.

What strategies would you use to increase Google Drive’s revenue?

One strategy would be to offer more advanced or premium features for paid users, such as enhanced storage options or more sophisticated collaboration tools.

Another strategy would be to explore advertising or sponsorship opportunities within the Google Drive platform, such as sponsored content or targeted promotions.

How would you improve the overall customer experience of Google Drive?

One way to improve the customer experience would be to provide more intuitive and user-friendly interfaces for file management and sharing, to help users more easily navigate and use the platform.

Another way would be to provide more accessible and responsive customer support, such as live chat or in-app troubleshooting tools.

What changes would you make to Google Drive to better compete with similar products in the market?

One change would be to improve Google Drive’s mobile app interface, to make it more user-friendly and streamlined for mobile users.

Another change would be to explore more partnerships and integrations with other cloud storage solutions and productivity tools, to create a more cohesive and interconnected ecosystem for users.

What steps would you take to reduce customer churn for Google Drive?

One step would be to provide more transparent and personalized communication about new features and updates to the Google Drive platform, to keep users engaged and informed.

Another step would be to provide more effective incentives and rewards for long-term Google Drive users, such as exclusive features or promotions.

How would you measure the success of your proposed improvements to Google Drive?

Success could be measured through a variety of metrics, such as increased user engagement, improved retention rates, and increased revenue from premium features or partnerships. Additionally, user feedback and reviews could be used to gauge overall satisfaction with the cloud storage platform and identify areas for further improvement.

Conclusion

On the whole, hope this article helped in making you aware of common product improvement questions and approaches to answering those in product management interviews, particularly for “Google Drive”.

Other articles in the series:

Gmail: Product Improvement Questions in Product Management Interviews

Google Maps: Product Improvement Questions in Product Management Interviews

To learn more, here go the tables of contents on Product Management & Data Science. Curious about how product managers can utilize Bhagwad Gita’s principles to tackle difficulties? Give this super short book a shot. This will certainly support my work.

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Kumar Vishwesh

AI/ML PM at Intel | Ex-BCG | www.datasciencestunt.com | Enroll in the "Advanced Data Analytics Professional Certificate" by Google: imp.i384100.net/q4zLN5