Communication. It is about honesty. It is about treating people in the organization as deserving to know the facts. You do not try to give them half the story. You do not try to hide the story. You treat them as true equals, and you communicate, and you communicate and communicate.
Remember, as a technology manager you don’t need consensus, but you do need a decision based on consistent decision criteria, which you can get by taking everybody’s feedback. Incorporate all the feedback and take the decision that is the best tradeoff possible in the scenario.
Agile is described as a mindset. But let’s call it what it is and skip the middleman. Successful organisations aren’t ones that adopt an ‘Agile mindset’. Successful organisations are ones that adopt a feminist, queer, anti-establishment, progressive mindset — one that is flexible, experimental, pushes boundaries, self-organises, and acts in service of community.