kristina fesseyinBe AwesomeHow to Change Customer Support’s ReputationBuilding Trust with clients after years of Bad SupportJun 9, 2016Jun 9, 2016
kristina fesseyinBe AwesomeSuccess is Fueled by FeedbackFeedback. Why you should give it, why should you receive it, and how does it help?Jun 2, 2016Jun 2, 2016
kristina fesseyinBe AwesomeSpreading Smiles One Conversation at a TimeWhen you walk into Starbucks, of course you expect your cup of coffee passed off with a smile. You might even walk into the Apple store and…May 19, 2016May 19, 2016
kristina fesseyinBe Awesome5 Tips for Self Care During Demanding TimesOver the course of working with Webconnex for a little over a year now, I have learned not only how to offer awesome support, but also how…Apr 12, 2016Apr 12, 2016