I am headed to Slack
I’m excited to say I am joining Slack as the Head of Communication Design in October.
Hi James this is a great post. It mirrors a lot of my own thoughts about what I call transactional empathy within the design industry.
I think a huge problem that I don’t see mentioned here is who is actually making the stuff. There has been a lot of discussion about diversity in tech and design, and imho the problem you…