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💻UX Designer 👩‍🏫Mentor 📝Founder of the UX Knowledge Base Sketch — https://uxknowledgebase.com ✏️️Sketching for UX Designers — https://sketchingforux.com
Agenda of the Visual Storytelling 101 Workshop that I co-hosted with the awesome Yuri Malishenko


Nielsen’s 10 usability heuristics illustrated by Revolut’s solutions & some more UX aspects

#1 Visibility of the system status


Tree Testing Pro Tips: Part 2 — UX Knowledge Piece Sketch #2

Tree testing: how to

  • You should create a believable scenario — e.g. “Where would you search for information about…?”
  • What other text types are included (instructions, post-task questions, post-study questions)
  • How to construct the tasks & the solutions
  • The importance of conducting a pilot test
  • How participants behavior and prior knowledge might change during the test
  • How many participants you need
  • What results you can get out of the test


Tree Testing Pro Tips: Part 1 — UX Knowledge Piece Sketch #22
Tree Testing Pro Tips: Part 1 — UX Knowledge Piece Sketch #22
Tree Testing Pro Tips: Part 1 — UX Knowledge Piece Sketch #22

The goal of tree testing

  • grouping and
  • labelling.


Deliberate Friction in UX — UX Knowledge Piece Sketch #21

Why should you add friction?

Recommended readings & useful links


Affinity Mapping & Thematic Analysis in UX Research — UX Knowledge Piece Sketch #20

Affinity Mapping & Thematic Analysis

  • Well, as a result of affinity mapping, you’ll be able…


How to Test Your UX Copy — UX Knowledge Piece Sketch #19

Some of the most efficient methods

  • Cloze test (or deletion test)
  • Read it out loud! It should sound like a human conversation.
  • Highlighting test
  • Explain it to your friends!
  • Five second test
  • Comprehension survey
  • Preference test
  • And many more, e.g. A/B testing, Card sorting, Tree…


Information Scent: How Users Look for Information — UX Knowledge Piece Sketch #18

Information Scents

  • we search for the right piece of information (known item)
  • we need a piece of information again (refinding)
  • we want to find a few good things (exploration)
  • we want to find everything that we feel relevant (exhaustive research)


Information Foraging Theory: Part 1 — UX Knowledge Piece Sketch #17

Information Foraging Theory

  • what the users see (e.g. on a search engine result page or on a website) and
  • what the users prior knowledge & experience is (e.g. …


Storyboarding Pro Tips: Part 2 — UX Knowledge Piece Sketch #16

Storyboarding Pro Tips

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