Some weeks ago I co-hosted a Visual Storytelling 101 workshop with my visual thinker friend Yuri Malishenko at the Design Summit 2020 conference. In this article, I share the sketches I created during our workshops, and I also list out some tips & what made our workshop special.

Some weeks ago we held a webinar called “Neobanks X-rayed: a UX/UI audit & zoom-in to the challenger sector with a special focus on Revolut’s strategy” together with two great professionals, Feri Muck and Ivan Muck. We examined Revolut through three lenses: business strategy, UX design and UI design. One…

Best practices and real-life examples — Why should you add ratings & reviews? According to the Baymard Institute’s research, “95% of users relied on reviews to learn more about products”. The main goal of adding ratings & reviews is to help users make an informed decision. Negative reviews are important, too, these increase credibility, and are often situational (e.g. “delivered later than expected”).

Smashing Magazine’s brand new conference on design & UX —

A conference for designers, by designers — In this article, I’m going to share all my sketchnotes and key takeaways from the George UX Conference, Vienna. It was a great day full of insights and inspiration! Welcome session by Maurizio Poletto In his opening talk, Maurizio shared their design journey at Erste, and he mentioned Simple, a pioneer neobank they got inspired…

How to apply it & a lot of real life examples — Social proof — the term The term “social proof” was coined by Robert Cialdini in 1984 (also called “informational social influence”). “One means we use to determine what is correct is to find out what other people think is correct.” (Influence — The Psychology of Persuasion) An example: in case of using canned laughter, the…

The Labor Illusion The Labor Illusion is a cognitive bias that might play an important role in designing your digital product or service: people have a tendency to associate more value to things that signal effort. “When websites engage in operational transparency by signaling that they are exerting effort, people can actually prefer…

Build a habit around sketching! — Build a habit around sketching (5 minutes a day), establish a UX visual library of 300 hand-drawn icons, bonus: monthly challenges (252 more icons) Add 552 icons to your visual library The challenge involves the creation of a library consisting of 300 icons related to UX (in addition to 252 icons covering various topics), all of which…

Boost your design process by using this thinking strategy developed by Edward de Bono — I’ve experienced a lot of ineffective meetings or workshops. The 6 Thinking Hats method developed by Edward do Bono might help you change the dynamics of your workshops during the design process, and it’ll also help you discuss the most important aspects of your design project, like what the main…