Preventing Organizational Conflicts: an important Job for CEOs

Many Bangladeshi companies suffer from inter-organizational conflicts that hamper their business growth.

For Example, A common conflict occurs when Top managements praise the Sales team more than others (unknowingly). And for this reason, Sales Team can think they are the only people in the business doing practical work and can feel a “Superiority complex”.

Scholars have termed this issue as Structural conflict or Inter-Organisational Conflict, which can cause huge losses or Break Down a whole business!!

These are the ultimate result of Senior management’s inefficiencies or Top management (maybe short-lived visions). In the end, Shareholders or Investors will be the losers.

According to Robyn Short, a trained mediator of Dallas, she mentioned that “the inability for managers to effectively manage conflict and bring about positive resolution is costing them nearly one full day of productivity per month — two and a half weeks per year. It is not surprising that almost all employees recognize the critical need for conflict management skills in the workplace.

The study found that 70 percent believe managing conflict is a vital leadership skill. And 54 percent of employees think managers could handle disputes more effectively by addressing underlying tensions immediately when they surface.

And yet, conflict does not have to bring about negative results. When managed effectively, competition can stimulate progress, deepen trust and strengthen relationships — all of which enhance productivity and optimizes bottom-line results.

Around the world, conflict resolution skills are rarely taught as core curriculum in education, which means most adults enter the workplace with little to no knowledge of how to prevent and/or manage conflict.”

Therefore, CEO/CxO needs to manage such internal conflicts. But, from my own experience, I have seen many Top Managements tend to take a Divide-Rule approach to manage small teams, which is a Deadly sin for a Healthy Organization.

#Bangladesh #Business #Analytics #Conflicts #Structuralconflicts