Sales forces is cloud computing technology. Here no need to install any software or hardware . We can easily develop our own application.
It is a number one demand of CRM (CUSTOMER RELATIONSHIP MANAGEMENT).
WHAT IS CRM ?
Customer relationship management (CRM) is a refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels — or points of contact between the customer and the company. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.
Forces .com it is a platform . With the help of this platform the development of cost is reduce and also applications can send in very short time.