Part 2: Challenges, Limitations, and Thinking Ahead

Person sitting in their living room, on a remote video conferernce call.
Person sitting in their living room, on a remote video conferernce call.

This article is intended to be a two-part series. In Part 1, I discussed basic best practices in planning and facilitating remote workshops for anyone getting started in this format. In Part 2, I will explore some of the deeper challenges more experienced facilitators may be tackling.

In Part 1 of this article, I discuss lessons learned from internal experiments that I ran around remote workshops. I approached these experiments as I would any other, starting with what I wanted to learn and then structuring the parameters and activities to best test my assumptions. …


Part 1: Best Practices, Experiments, and Lessons Learned.

Person sitting in front of a computer, conducting a remote meeting.
Person sitting in front of a computer, conducting a remote meeting.

This article is intended to be a two-part series. In Part 1, I will discuss basic best practices in planning and facilitating remote workshops for anyone getting started in this format. In Part 2, I will explore some of the deeper challenges more experienced facilitators may be tackling.

I am a big believer in the value of collaborating and co-designing with my clients. For many years, I have been an outspoken proponent of design thinking workshops and how they can facilitate communication and push ideas. When well designed, workshops can expose insightful thinking, expedite process, and generate innovative ideas. …


Do you ever feel stuck when you are trying to solve a problem? Have you ever been in a brainstorming session that felt uninspired? Are you looking for a professional development or team building activity that is actually useful AND fun? Then, I would suggest trying a bad idea brainstorming workshop. It’s just like a normal brainstorm but with the worst ideas you can think of to solve your problem.

What is a bad idea?

Before you start brainstorming, it’s important to think about what makes for a bad idea. There are many categories and existing products or services that you can draw from:

  • Products…

Last week, I read the latest of a dozen or so blog posts I’ve come across trashing personas or user interviews or customer journeys or jobs to be done or [insert your design tool or method here]. My immediate reaction to this is frustration and concern.

If you hire a carpenter to build you a table and the finished product doesn’t fit your space, you don’t blame the hammer, you blame the craftsman.

Most of these articles and posts follow a similar pattern. They lead with a very provocative title that implies you should forget everything you know, or that…

Krista Siniscarco

Design Thinker | Experience Designer | Researcher | Strategist | Director @ cantina.co | Person Who Runs With Scissors

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