7 Customer Service Moments That Will Make Your Day
2 min readJun 2, 2019
- The absolute horror that crosses a customer’s face upon hearing the word “communal table.”
2. The dreamy far-off look a customer gets when they are looking for someone in the restaurant but can’t decide whether to text them or not, thus entering a break in the space-time continuum, unable to hear sounds from our world.
3. When you overestimate the wait time and tell them that you’re overestimating the wait time and than the wait is shorter than you said it was going to be.
4. When there are a hundred clean tables in the restaurant and the customer starts eyeing the only dirty one.
5. When you tell a customer that they can’t take alcohol to-go.
6. When you tell a customer that your restaurant doesn’t take reservations.
7. When a customer is legitimately satisfied with their experience.
