PinnedPolicy prototyping is something you can do, and might already be doingHave you ever sat in a working group, or briefing, where conversations circled, and wondered if people were listening to each other or even…Oct 29, 2024Oct 29, 2024
Weeknote 14In which I said I was not going to write a blog post about sand art as an analogy for long term change initiatives. And didn’t.May 2May 2
Service PatternsAnd legislation and regulations as public emotion in a time of crisis and disruptionApr 7Apr 7
