Tadas LabudisinProdsightHow Support Tagging Boosts Product-Support CollaborationEvery single support leader has either just finished a significant tagging overhaul or is slowly coming to realize that they need to do…Mar 3, 2021Mar 3, 2021
Tadas LabudisinProdsightIntercom conversation tagging: Manual vs Tag Rules vs ProdsightIntercom conversation leaves a trail of valuable data around the issues your customers have experienced, feature requests, questions and…Jul 31, 2020Jul 31, 2020
Tadas LabudisinProdsightHow to build a strong tag taxonomy and make sense of your feedbackCompanies talk to customers every day via a wide range of channels from customer support, sales and research interviews to surveys…Jul 31, 2020Jul 31, 2020
Tadas LabudisinProdsightWhy You Should Analyze Intercom ConversationsIntercom is a useful tool for businesses that want to communicate with their users and help them with their issues on a daily basis. It’s…Nov 19, 2019Nov 19, 2019
Tadas LabudisinProdsightTop 5 Intercom conversation tagging challengesIntercom is a powerful tool for business growth, allowing businesses to communicate directly with their customers. It means you can…Oct 21, 2019Oct 21, 2019
Tadas LabudisThree things I learned in seven days at Babson CollegeI was extremely lucky to be part of a group of 21 entrepreneurs from Scotland who got sent to an intensive 7-day leadership course at the…Oct 11, 2019Oct 11, 2019
Tadas LabudisinProdsightHow to reduce churn using your Intercom and Zendesk conversationsReducing customer churn is difficult simply because it’s hard to capture the reasons why customers churn. To capture those reasons, you…Jun 25, 2019Jun 25, 2019
Tadas LabudisinProdsightIdea portals are not the solution to customer-centric product roadmapsAny good Product Manager will tell you that a big part of their job is forming a deep understanding of customer needs, but the current…Jan 15, 2019Jan 15, 2019
Tadas LabudisinProdsightHow to properly tag Intercom ConversationsIn this post, I will give you three reasons why you should use it and how to do it properly.Jan 8, 2019Jan 8, 2019
Tadas LabudisinProdsightHow Eventree Uses Intercom Conversations to Improve Their ProductAt Prodsight we are obsessed with building solutions that help companies make better product decisions. I chatted to Eventree’s Technical…Jun 6, 2018Jun 6, 2018