The biggest thing that changed me during the epidemic.
這是居家上班(Work from home= WFH)的情景。於是WFH就這樣無縫接軌變成了日常工作的常態現象。
<Working from home (WFH), a new working type; learning to choose between gains and losses and finding solutions>
“8:30am, good morning everyone, is there anyone who is not on the line yet? If everyone is here, let’s start today’s project meeting…” Connect to the meeting communication software on time and follow up on the to-do list items from the last meeting, this scenario is probably familiar to most of you, right?
This is a work from home (WFH) scenario. This is how WFH has become a normal part of our daily work.
As a project manager, I have a lot of work to do, and I need to be able to effectively distinguish the priorities and focus on them to complete my work efficiently. Use communication skills to drive, follow up, and understand project status in detail.
Before the pandemic, there are always someone be late for meetings.
During the meeting, I have to be the chairman and recorder at the same time. Daily minutes have become a formality. The more I tried to control everything, the more new things were added every day, just like sand in my hands, the harder I held on to it, the less I could grasp it. Although it is face-to-face communication with each other, there are more truths hidden behind the real problems.
But the epidemic has brought us to WFH, and we can only communicate online. Since there is less face-to-face communication, we have to interpret each person’s current state and what they want to express through the voice and video screen movements. Sometimes the network speed is not smooth during the meeting, and the sound is not clear, the screen is not synchronized with the audio and video, which makes the communication more difficult.
Therefore, video conferencing, which seems to be a direct and indirect communication situation, requires a more efficient way to achieve the desired communication effect. It takes more time to communicate with individual project team members in different locations.
Because of time constraints, we need to communicate closely before the meeting. I used a pre-meeting approach to allow both parties to communicate with each other in an open mind, to bring out different sparks, and to talk about the real difficulties, then to break down the steps to deal with each difficulty and to set a deadline and directly responsible individual to deal with each difficulty. In the end, the project received a complimentary email from the end-user, proving that the above approach is both an efficient and effective solution.
“Choose between gains and losses” is my biggest gain during this period of the pandemic is also the biggest thing that changed me. The most important things were kept, the unnecessary details were left out, the real reasons behind each problem were obtained, and the unimportant things that were missed were the key to the solution!