At the end of March this year, we packed our bags, left our laptops at home (except for Zsolt who was insistent on working on PingPong) and boarded flights from two different continents to meet up in Mirissa, Sri Lanka for our sixth and most chilled out team trip. …

We all know that team dynamics aren’t set in stone. There are good days and then there are ‘my-team-is-driving-me-mad’ days.

Letting teammates know how their behaviour is supporting or hindering each other’s work may seem less daunting to share if you’re working in the same location because you get to…

At Hanno, we use remote design thinking to collaborate, ideate and strategise not just internally amongst ourselves but also with clients whom we’re working with on projects.

We’re big advocates of remote design thinking, and so it was only natural that we begin getting curious about how other remote teams…

As you may have noticed, the times they are a-changin’. Our traditional ways of working are being disrupted and the latest trends show that the number of organisations embracing remote work is constantly rising, and they’re here to stay.

Let’s pause and reflect on what this means for companies in…

“You’re living the dream!”

“Wow, you’re so lucky.”

“I wish I could travel around the world with my job…”

“Is Hanno hiring?”

This is what I hear from most people when I tell them that my job lets me work from anywhere (by the way, in case you’re wondering, we’re not hiring at the…

Chapter 8 of Remote Design Thinking

Design thinking is a problem-solving mindset that businesses have successfully adopted to obtain social innovation in the creative industry and beyond. As companies redesign their structures, cultures and workspaces in response to the growing number of remote workers, they may consider integrating design thinking in their practice to improve the…

Chapter 7 of Remote Design Thinking

Based on the case study feedback, I created a structure for a 5-day sprint which outlines the different exercises and tools that virtual teams can use to apply design thinking remotely. It is particularly directed at Hanno’s team but can be adapted to other location independent teams.


  • This is a…

Chapter 6 of Remote Design Thinking

This section explores Hanno’s work practice and presents a case study used to test and validate my research questions.

6.1 Hanno

The company

The company examined in this report is Hanno, a remote UX design agency registered in the UK and operating worldwide. Hanno was founded in 2012 by Jon Lay, a former law…

Chapter 5 of Remote Design Thinking

The design community disagrees on a common definition for design thinking. Up until now, I have used the terms method, process, and approach when referring to design thinking. However some of the designers I spoke to referred to it as a mindset. …

Chapter 4 of Remote Design Thinking

Design thinking in remote teams is a new field which combines two complex methods of working. This literary review focuses on design thinking and remote work as separate topics that are merged and discussed in Chapter 5.

4.1 Design thinking

The collapse of analytical thinking

In Western societies, problem solving has been traditionally influenced by
the sciences, which support…

Laïla von Alvensleben

Remote Work Coach / UX Designer / Head of Culture & Collaboration @ MURAL. Spreading the 💜 for remote work and design thinking →

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