Chris LakeinThe Guild JournalHow chatbots will benefit businessesThe topic of conversational enterprise typically focuses on customer service in B2C environments. However, with the level of sophistication…Jul 30, 20181Jul 30, 20181
Chris Lake16 inspiring examples of customer advocacyCustomer advocacy is one of the best indicators of loyalty and repeat purchase intent.Apr 18, 20171Apr 18, 20171