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Capital One leads the financial industry in transitioning from brick-and-mortar to cloud-based, digital products. Traditionally, financial industry technology norms have tended to support private data centers, host antiquated mainframe systems, and thereby, were intrinsically slow to adopt modern technologies. As part of our technology evolution, Capital One is working to incorporate agile methods to include delivery automation, decoupled systems (i.e., via well-defined APIs), and microservice architectures. As with any system-wide transformation with highly active transactional systems, challenges will arise in this transition.

Most current architectures consider the risk of service failures by employing techniques such as load balancing, clustering, and…

Lani Seeley

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