User research doesn’t need to be a headache. It doesn’t need to be expensive, or time-consuming, or complicated. But it certainly feels that way sometimes, especially with deadlines, competing priorities, or a healthy fear of stasis.
“It sounds great, but we have way too much on our plate to spend…
Today we’re releasing a new open source tool for cohort analysis. Cohort analysis is incredibly valuable when you’re trying to understand retention and patterns of behavior over time. If you’re not familiar with retention analysis by cohort, you can read more about the fundamental concepts here.
Outside of the obvious…
This week, we released Project Analytics — a brand new analytics dashboard displaying service level usage for our customers. This project is the beginning of a new effort aimed at bringing greater insight and observability of Keen IO service usage to our customers. Many of our customers rely on our…
We have some big news to share today!
We’re excited to announce Dashboards Beta release, a brand new tool that gives anyone the power to create custom dashboards in just a few clicks (or taps!)
Example of a custom product metrics dashboard for a customer success team
Keen Dashboards can…
Ohhai, world! Dustin Larimer, here. I’m a product designer and engineer at Keen IO. My team focuses on making our analytics APIs more accessible and understandable via point-and-click interfaces, visualization tools, and SDKs.
But designing a user-experience around an API can be challenging. At an API-centric company like Keen, Stripe…
The following is an excerpt of handwritten notes, found on scans of an industrial design student’s work, included in a slide deck for a presentation on the power and importance of sketching in the practice of design.
These notes were written by Bob Fee, a great teacher and mentor who…
Need to monitor your app activity based on location? The geo-explorer dashboard is a fun and interactive way to take a different look at your data. (You might remember it as part of our open source dashboard repo that launched a few weeks ago.)
Building a dashboard for your customers? Need a quick and easy way to share stuff with your team? Check out the new keen/dashboards on Github and get up and running super quick with great-looking, customizable dashboard templates.
Each template is composed of a minimal set of custom styles built on…
“Tell me about your customers.”
That’s how I’ve kicked off each of two dozen interviews over the past few weeks, asking founders and business operators to share their thoughts, stories and insights on customer discovery and product development. …
Last summer I kicked off a new project called IDEAVIS, a visualization tool built for design researchers and ethnographers. My intention was to scratch a personal itch, mentioned in several previous posts about idea visualization.
Creating relational maps and models can be quite an ordeal with static vector editors like Illustrator, where every little tweak or adjustment means refactoring dozens or hundreds of shapes and path endpoints. The digital rendering process also doesn’t really lend itself to open collaboration… someone inevitably becomes the document owner and surrogate pixel-pusher for the rest of the team.
Enter IDEAVIS: the goal is to make rich qualitative modeling lightning fast, intuitive and collaborative. There’s still plenty of work to do and the overall site design is very crude, but create an account, kick up a new canvas, and take it for a spin!
