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Laryssa

Laryssa

3 ways to easily improve customer service

With so many options out there for your customer, how are you able to ensure that every customer gets the service they deserve? After all….

Oct 25, 2017

3 ways to easily improve customer service

Oct 25, 2017

Laryssa

Taste is the most important sense to finding your passion

I’ve always wanted to start my business. When I was a kid, I used to brag to my dad how I was never going to work for others and that I was…

Aug 15, 2017

Taste is the most important sense to finding your passion

Aug 15, 2017

Laryssa

Why you need to stop serving a “compliment sandwich” to your employees

The compliment sandwich was one of the first feedback methods you are introduced to when you first became a manager. If you’re not aware…

Mar 19, 2016

Why you need to stop serving a “compliment sandwich” to your employees

Mar 19, 2016

Laryssa

Is it the employee or is it you? — A manager’s guide to cut through disobedience

When employees are misbehaving and being disobedient, the obvious assumption is that the team member is disengaged or disinterested in the…

Mar 1, 2016

Is it the employee or is it you? — A manager’s guide to cut through disobedience

Mar 1, 2016

Laryssa

4 ways to deliver AMAZING customer service!

Can you remember the last time you got amazing customer service? What do you consider amazing? Are you delivering that feeling to every…

Feb 22, 2016

4 ways to deliver AMAZING customer service!

Feb 22, 2016

Laryssa

5 quick wins for first time manager

Promotions are the highlight of any career, but developing a team member into a leader can be a little overwhelming. Sure, you’ve been…

Nov 17, 2015

5 quick wins for first time manager

Nov 17, 2015

Laryssa

How to have a tough conversation with an employee

It isn’t always easy to be a retail manager (or any manager) and I’ve always taken the job seriously. My role as a manager is much more…

Aug 3, 2015

How to have a tough conversation with an employee

Aug 3, 2015

Laryssa

Four ways to engage employees

Working within a retail environment, or any industry with casual team members can be difficult, especially when it comes to motivation and…

Jul 13, 2015

Four ways to engage employees

Jul 13, 2015

Laryssa

Mondays don’t suck, YOU DO!

Mondayitis is your own fault.

Jul 1, 2015

Mondays don’t suck, YOU DO!

Jul 1, 2015

Laryssa

Retail is for passionate people

People who love people

Feb 8, 2015

Retail is for passionate people

Feb 8, 2015

Laryssa

Laryssa

lover of all things business, retail and customer service. Passionate about being passionate, obsessed with being obsessed.

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