Whenever I’m in a group chat on Facebook and a friend leaves the group entirely, I’m reminded about the power of tone of voice in user interfaces and how it has the possibility to impact us in a positive or negative manner. …

A list of things to keep in mind when designing great, engaging digital experiences — As a FWA (Favourite Website Awards) jury member, I get to see a ton of great, engaging web experiences from some of the best digital talents in the industry. Although there is no secret trick to winning a website award, I still think there are some rules of thumb to keep in mind, that will yield a clear, value-driven site with a great user experience and engaging content that will make your site memorable and make people go “Hey, check out this site”.

Once in a while we all come up with new ideas for apps that would solve small or large problems based on a personal or professional pain point. Taking this a step further, I’ve always thought it would be a great learning experience to take one of my ideas through…