The success of the product is significantly determined by the atmosphere in which the team members collaborate, significantly determined by the relationship which exists between the team members and significantly determined by the team members’ EQ.
Who is the user researcher?
László Priskin
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This reminds me of the legendary article of Goleman about What makes a leader. https://hbr.org/2004/01/what-makes-a-leader.

It’s one scale up :)

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