Schroter says Zirtual has hired 3 assistants as employees in their Ohio office to hone training and business practices. “We could someday — move [all of] them in-house. But I don’t see that that would be entirely necessary. Ultimately, if it turns out the service is 10x better if they’re in-house than remote, that’s an issue. But if it’s just as good remotely as in house it’s not an issue.”
UPDATE, 12/2: Looks like that number is going to be more like 100–150, according to this report.