Designing for Novices & Experts, Part 1
Laurian Vega
23

That is a really insightful response Brian Stepnitz! You are exactly on the mark. You don’t want to alienate both groups of users who have sometimes conflicting needs. There are techniques for designing for both, which I think is penciled in to the third post in this series. If you don’t mind, I might make reference to your comment!