Lauren (Chapman) Ruiz – Medium

Lauren (Chapman) Ruiz

Lauren (Chapman) Ruiz

1DocWay: Increasing access to psychiatric care

We’ve been chatting with some of the startup founders we’ve met through Rock Health. They’ve offered us an inside look into how they’re…

Oct 12, 2015

1DocWay: Increasing access to psychiatric care

Oct 12, 2015

Lauren (Chapman) Ruiz

Bringing Design Research Beyond the Transactional

This greater potential is in truly understanding people, of creating new perspectives from stories — the real stories of real people.

Apr 29, 2015

Bringing Design Research Beyond the Transactional

Apr 29, 2015

Lauren (Chapman) Ruiz

Strategic Conversation: A Design Tool for Collaboration

Design is a culture of collaboration — but what happens when different values, or different visions, clash?

Apr 28, 2015

Strategic Conversation: A Design Tool for Collaboration

Apr 28, 2015

Lauren (Chapman) Ruiz

A Framework for Empathetic Problem Solving

Human-centered design creates a framework for empathetic problem solving

Apr 24, 2015

Apr 24, 2015

Lauren (Chapman) Ruiz

What’s empathy got to do with it?

A strong human-centered designer has a keen sense of empathy for his or her users, but this is not the same as sympathy.

Apr 24, 2015

What’s empathy got to do with it?

Apr 24, 2015

Lauren (Chapman) Ruiz

So you learned stuff. Now what?

But what happens after research is completed? This is one of the hardest parts of design — translating needs into tangible directions

Apr 24, 2015

So you learned stuff. Now what?

Apr 24, 2015

Lauren (Chapman) Ruiz

Designer’s Toolkit: A Primer On Capturing Research

You’ve been preparing for your research — recruiting, screening participants, devising schedules, testing discussion guides…

Apr 24, 2015

Designer’s Toolkit: A Primer On Capturing Research

Apr 24, 2015

Lauren (Chapman) Ruiz

Designer’s Toolkit: A Primer On Using Video In Research

How can you effectively use video in your research without influencing the participants?

Apr 24, 2015

Designer’s Toolkit: A Primer On Using Video In Research

Apr 24, 2015

Lauren (Chapman) Ruiz

Service Blueprints: Laying the Foundation

The service blueprint is a diagram that allows designers to look beyond the product and pixels to examine the customer experience.

Apr 24, 2015

Service Blueprints: Laying the Foundation

Apr 24, 2015

Lauren (Chapman) Ruiz

Service Design 101

We all hear the words “service design” bandied about, but what exactly does it mean?

Apr 24, 2015

Service Design 101

Apr 24, 2015

Lauren (Chapman) Ruiz

Lauren (Chapman) Ruiz

sr ux designer @johnmuirhealth & adjunct faculty @CACollegeofArts. Formerly @fitbit + @Cooper + @MAYADesign / @CarnegieMellon alum. Loves healthcare & design.

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