Learning Curve – Medium

Learning Curve

Learning Curve

What do we want? Sustainable retail growth. Where does it start? RIGHT HERE.

Take the focus away from tourists. If we want sustainable retail growth, motivate the Hong Kong spenders.

Feb 27, 2017

What do we want? Sustainable retail growth. Where does it start? RIGHT HERE.

Feb 27, 2017

Learning Curve

LEARNING CURVE CASE STUDY: INSTALLING A NEW HR DEPARTMENT

DEVELOP A STRUCTURED HUMAN RESOURCES DEPARTMENT FOR THE EXPANDING BUSINESS

May 10, 2016

LEARNING CURVE CASE STUDY: INSTALLING A NEW HR DEPARTMENT

May 10, 2016

Learning Curve

HK RESTAURANT CASE STUDY: STEP 4, SENIOR MANAGEMENT EXECUTIVE COACHING

With an imminent progression to the strategic stage of our Pawn Engagement project, Learning Curve involved the expertise of its internal…

Mar 16, 2016

HK RESTAURANT CASE STUDY: STEP 4, SENIOR MANAGEMENT EXECUTIVE COACHING

Mar 16, 2016

Learning Curve

HONG KONG RETAIL, IS IT JUST MONKEY BUSINESS FOR 2016?

A New Year fortune stick ritual at Che Kung Temple recently prophesied Hong Kong is set for good luck in year of the Fire Monkey, reports…

Feb 23, 2016

HONG KONG RETAIL, IS IT JUST MONKEY BUSINESS FOR 2016?

Feb 23, 2016

Learning Curve

HK RESTAURANT CASE STUDY: STEP 3, MYSTERY GUEST REVIEWS

EMPLOYEE ENGAGEMENT INFLUENCING CUSTOMER ENGAGEMENT

Feb 5, 2016

HK RESTAURANT CASE STUDY: STEP 3, MYSTERY GUEST REVIEWS

Feb 5, 2016

Learning Curve

AIRPORT HOTEL CASE STUDY: STEP 5, FRONT DESK TEAM TRAINING

After sending in an array of Mystery Guests in previous weeks, we arrive at “Front Desk Team Training” the fifth step in our six part case…

Nov 27, 2015

AIRPORT HOTEL CASE STUDY: STEP 5, FRONT DESK TEAM TRAINING

Nov 27, 2015

Learning Curve

HONG KONG RESTAURANT CASE STUDY: STEP 2, CUSTOMER ENGAGEMENT TRAINING

EMPLOYEE ENGAGEMENT INFLUENCING CUSTOMER ENGAGEMENT

Nov 17, 2015

HONG KONG RESTAURANT CASE STUDY: STEP 2, CUSTOMER ENGAGEMENT TRAINING

Nov 17, 2015

Learning Curve

AIRPORT HOTEL CASE STUDY: STEP 3, MYSTERY GUEST REVIEWS

Our initial training session with the front desk team of Hong Kong’s busiest airport hotel, explored the world of the guest, quizzed staff…

Nov 2, 2015

AIRPORT HOTEL CASE STUDY: STEP 3, MYSTERY GUEST REVIEWS

Nov 2, 2015

Learning Curve

HONG KONG RESTAURANT CASE STUDY: STEP 1, ENGAGEMENT EVALUATION

EMPLOYEE ENGAGEMENT IN RELATION TO CUSTOMER ENGAGEMENT

Oct 27, 2015

HONG KONG RESTAURANT CASE STUDY: STEP 1, ENGAGEMENT EVALUATION

Oct 27, 2015

Learning Curve

HK RESTAURANT CASE STUDY: AN INTRODUCTION — EMPLOYEE ENGAGEMENT IN RELATION TO CUSTOMER ENGAGEMENT

It’s a well established fact that the hospitality industry in Hong Kong is cut-throat. It seems restaurant groups are constantly tweaking…

Oct 19, 2015

HK RESTAURANT CASE STUDY: AN INTRODUCTION — EMPLOYEE ENGAGEMENT IN RELATION TO CUSTOMER ENGAGEMENT

Oct 19, 2015

Learning Curve

Learning Curve

Research, mystery shopping, training in customer experiences throughout Asia. Does your business give the best service it can?

Following

Help
Status
About
Careers
Press
Blog
Privacy
Terms
Text to speech
Teams