leeroninAu.thenti.cityWhy do we care so much about authenticity when it comes to AI and marketing?I vividly recall the first time I dialed a customer support line of a business. The moment I realized the voice on the other end was an…Jul 22, 2023Jul 22, 2023
leeronIs Speed Everything for Online Shopping Delivery?Dawn delivery in South Korea demonstrates speed isn’t everything in e-commerce. Understanding consumers’ unique needs is vital for success.Jul 21, 2023Jul 21, 2023
leeroninChat MentionIs Keyword SEO Obsolete in the Age of AI Conversational Marketing?Generative media overcomes SEO limits, enhancing interaction via chat experiences and savvy targeting.Jul 18, 2023Jul 18, 2023
leeroninBrief TrendsAI Makes Mass Customization Reality, Elevating Customer and Viewing ExperiencesIn customer service, the process of transferring usually signifies friction and high effort for customers. In the past, customers…Jul 18, 2023Jul 18, 2023
leeroninBrief TrendsDecoding Text & Image: It’s Not Just an Improvement, It’s a Revolution in Customer Experience!AI models like ChatGPT are revolutionizing businesses by understanding customer needs instantly. Coupled with image data, a new CX era…Jul 14, 2023Jul 14, 2023
leeroninChat MentionContent marketing enters a new generative media eraAI marketing revolutionizes traditional methods, generating content in real-time interaction for a personalized experience.Jul 11, 2023Jul 11, 2023
leeroninBrief TrendsAI: Not the Driver, but the Enhancer of Customer Experience TransformationWelcome to the inaugural edition of the Brief Trends. This newsletter will primarily focus on the application of new technologies such as…Jul 10, 2023Jul 10, 2023
leeroninChat MentionDeciphering AI MarketingJust as we all yearned to define ‘social media marketing’ as distinct from ‘social media for marketing’, we face a similar conundrum today…Jul 4, 20231Jul 4, 20231
leeroninChat MentionChat Mention: A New Digital Marketing Paradigm in Tandem with SEO?Imagine a world where Internet dominance isn’t dictated by search engines alone, where SEO, though vital, isn’t the sole vehicle of digital…Jun 26, 2023Jun 26, 2023