I don’t know if you know this, but you look a lot like my next girlfriend. She is not traditionally beautiful but has child-bearing hips and a plain face and I don’t have to worry about her cheating on me.
er to win the …op building for the users you already have, and start building for that next hundred million users. You have to be willing to risk angering your existing users in order to win the next big group.
They inevitably request power-user features — features that increase the complexity of your product for everyone but only get used by a minority of users.