Gathering user feedback with Buggy.so: tiny but surprisingly powerful

Lefrost
2 min readAug 23, 2024

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🚀 I launched Buggy.so today as a 3x solo founder, which helps me collect feedback from my website’s users with zero friction.

The 3 simple reasons why I made and use it instead of using an alternative:

1 — ⚡ No logins, no redirects: My users don’t have to login to submit feedback, and will not have to click off my website. This encourages users to make submissions tenfold!

2 — 🤝 Turning complaints into community: It isn’t just a widget. It also seamlessly hosts a forum where users can vote and comment on feedback submissions, and contains a leaderboard where users actively compete. The potential for community building and marketing campaigns from just these added features alone make such a difference.

3 — 👨‍💻 Developer oriented: It makes my life that much easier. Not only are my users more encouraged to communicate with me, but the dashboard that it powers contains all the bits and bobs that I need to organise both all the feedback, and my workflow with handling that feedback.

// And for the devs reading: Getting started is as simple as:
<Buggy api_key="your-api-key" />

// Not to mention, dedicated documentation: https://buggy.so/docs

I’m now using Buggy.so in 3 of my web startups, and enjoying the slick interface that you see below. I’ll be using it in many more these coming months. Thanks for your time. ✨

Buggy.so on: Product Hunt — Hacker News — LinkedIn — Reddit

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