Leigh Masson
Sep 4, 2018 · 1 min read

Great points on “progressive profiling” (I didn’t have a word for it prior to reading) but its something I’ve been working on a lot and never really thought of it as coming from such an early OS.

While I like the interactions not manuals idea, I feel like these tutorials are kind of a bandaid solution for a bigger problem — the underlying experience isnt simple enough.
I often found windows tutorials condescending, I know how to click a mouse … im trying to workout why I get a BSOD when I connect to the internet!
Great experiences don’t need manuals, tutorials or troubleshooting.