User Research in the Context of a Global Pandemic (Part III: Synthesis)The real crux of analysis is synthesis. Synthesis is the distillation process of analysis, extracting the pivotal facts of the captured…Jan 14, 2021Jan 14, 2021
User Research in the Context of a Global Pandemic (Part II: Analysis)While the pandemic reality seems all about challenges and cascading implications, data remains the cornerstone of good UXR. User-centered…Jan 14, 2021Jan 14, 2021
User Research in the Context of a Global Pandemic (Part I — The Context)UX has always been a somewhat ephemeral obsession in that all user experience is ultimately a snapshot: contextual, subjective and…Jan 14, 2021Jan 14, 2021
This Is Our Heart Still BeatingWe raise our fists in protest. We raise our hands in peace. We feel change burning in our hearts and in the streets and in the very carbon…Jun 4, 2020Jun 4, 2020
The ReckoningThe virus doesn’t care about your job. The virus doesn’t care about your parents or your children or your friends. The virus doesn’t care…May 11, 2020May 11, 2020
The COVID Edge: Requiem or RenaissanceThe outlook seems bleak. An allusion to a “Dark Ages”, that is a period of intellectual deficiency, social upheaval and barbarity, feels…May 4, 20201May 4, 20201
What If There’s A Wolf at Our Door?It’s a scary world out there. Anything could happen…We’ve always known this. So we’ve faced our dread; looked despair in the face…Apr 20, 20201Apr 20, 20201
The Discovery of Opportunity within the Crisis of COVIDEvery crisis ( from the Greek “to separate, to sift”) brings opportunity — a time to appraise and keep only that which is worth keeping…Apr 13, 2020Apr 13, 2020
Can We Press Reset?The reality of our global troubles had become unnerving before COVID-19. Every day we’d wake up to news of growing inequalities, global…Apr 6, 2020Apr 6, 2020
Chain Reactions and Complex ProblemsIn the early blush of the Information Age, we possessed naïve optimism that global connectivity and technological progress would be able…Mar 30, 2020Mar 30, 2020
