Le Marines

…cally about transforming mindsets, we now have a tool to draw on in other behavior change contexts. We discovered: the power of metaphor as a hook to have an abstract yet collective conversation, the power our narratives can have over us, and how imagining a future narrative can help give way to a new tomorrow. A large part of our process came from learning how the power of play can create a space for introsp…

… and test these new service delivery models, he and the wider team of doctors, nurses, and hospital administrators needed to replace more hierarchical forms of communication, like email, with tools that would give people at all levels an open network where they could more easily and regularly discuss patient requests and feedback.