Lena KopiTo all the foodie wannabes out there!I have just finished reading yet another very uninformative, unconstructive and subjective “review” of a meal prepared by 3 starred…May 4, 2016May 4, 2016
Lena Kopi9 habits of a bad restaurant manager.Manager’s mistakes and incompetency could sometimes be fatal to your business, they will lose you customers, diminish and demotivate your…Apr 25, 2016Apr 25, 2016
Lena Kopi7 Mistakes of your waiting staff that I won’t forgive.Working in the Hospitality industry for a very long time makes us very demanding customers ourselves. Unfortunately, I can’t just sit…Feb 15, 2016Feb 15, 2016
Lena KopiYour food. My poison.Today millions of people around the world suffer from food allergies and that’s why it is more important than ever to make sure your…Feb 15, 2016Feb 15, 2016
Lena KopiWait! But what about professional waiting staff in the UAE?I get often asked by clients whether it is possible to find professional waiting staff with multiple years of experience in the UAE (or…Feb 2, 2016Feb 2, 2016
Lena KopiTips of the iceberg.Whenever you leave the tips in a restaurant do you know what happens to this money? Does the server you left it for take 100% of them…Dec 29, 2015Dec 29, 2015
Lena KopiThe lack of a smile is killing your business!When I enter a restaurant or a cafe and the staff doesn’t smile at me I immediately start wondering what’s wrong. I know these people are…Dec 23, 2015Dec 23, 2015
Lena KopiDo you want to own a restaurant?Every time I go to a business or a networking event, a party or any other social gathering and get asked what I do for living I say I run a…Dec 21, 2015Dec 21, 2015